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IT SUPPORT: Onsite SupportWhen all else fails we will ensure that a qualified engineer visits your premises as promptly as you need them. We understand that when things go wrong your business productivity may be reduced and we will respond to your demands urgently and efficiently to ensure minimum downtime.
Some cases where an engineer will need to visit your business would be for example: PC upgrades; unresolved complex support issues; network hardware administration; new project planning; installation and configuration of new hardware and software.
Our onsite engineers are of course highly qualified and extremely experienced in troubleshooting. Working with us means that you will be kept fully up-to-date with the progress / status of any network troubleshooting.
As we maintain a professional approach to IT, not just a friendly one, when at your workplace, you can rest assured that our engineers are always courteous and well informed and respectful of your staff and business assets. Keeping you a fully satisfied customer is always our top priority. |
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| | | | Our engineers are actively encouraged to maintain and advance their Microsoft Certified status.Typically, Engineers are deployed onsite for routine maintenance of IT equipment and when normal troubleshooting procedures have failed to provide a resolution to a complex issue.
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